Copacetic Gentlemen’s Grooming Ltd. –  E-commerce Terms & Conditions

These terms will apply to any contract for the sale of goods and services to you.  Please read them and make sure that you understand them, before purchasing anything from our website.  Before placing an order you will be asked to agree to these Terms.

If you refuse to accept these Terms, you will not be able to order any Products from our website.

We amend these Terms from time to time as set out in clause 10.  Every time you wish to order goods, please check these terms to ensure you understand the terms that will apply at that time. These terms, and any contract between us, are only in the English language.

Supplier identification is a site operated by Copacetic Gentlemen’s Grooming Ltd.

Copacetic Gentlemen’s Grooming Ltd is registered in under company number 9921573 and our registered office is at Landin Wilcock and Co, 68 Queen St, Sheffield S1 1WR.  Our main trading address is 118 Devonshire Street, Sheffield, S3 7SF

Privacy Policy

This website is owned by Copacetic Gentlemen’s Grooming Ltd. and we take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Contract execution

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.

Email Updates

If you sign up to receive our news updates we may use your email address to send you information about products or services. We promise not to send you any rubbish and not to pass on your details to anyone else outside of our group.

However, you can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

Cookies & monitoring

A cookie is a small text file stored on your device. Our website uses cookies to distinguish from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible.

Types of cookies that may be used on this website :

  • Strictly necessary cookies – these are cookies that are essential to the operation of our website
  • Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website.
  • Functionality cookies – These cookies are used to recognise you when you return to our website.
  • Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site and collect the following information:

  • The IP address of your computer
  • The referring website from which you have got to our website from
  • The reasons for this are:
  • To make ongoing improvements to our website based on this data
  • To see our most popular sources of business

You can disable cookies in your browser, but it may impair the shopping experience.

Disclosure of personal data
We may only disclose your personal data:

  • to other companies within our group
  • if we sell our business
  • In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate statistics about visitors to our website in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

Customer privacy rights

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which we may hold or process about you.

Product & Pricing information

All images of our products that are on this website are for illustrative purposes only and there may be some slight variation from that shown on the images. We make all attempts to show the products in professional photographs in order to display the colours and other details accurately. However, we cannot guarantee that your own computer will display an accurate image of colours and textures.

Orders, Delivery, Payment, Returns

Retail Purchases
To purchase Copacetic products you will be redirected to the Savills Men’s Hairdressing Web Shop.  Please be aware that the Ts & Cs relating to this site can be viewed at the bottom of any page On this the Savills Men’s Hairdressing site by clicking on the Terms and Conditions Link. Please refer to these when making a purchase.

Wholesale Ts & Cs
Please refer to our wholesale Ts & Cs on the wholesale page in addition to these e-commerce T’s & Cs.

Right to Vary Terms

We reserve the right to revise these terms from time to time as and when necessary. When you place an order with us the terms that are in force at that time will be those relevant to the specific transaction between you and Savills Retail Ltd.


These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.